The Government of Canada has awarded a new contract for the administration of the Public Service Health Care Plan (PSHCP) to the Canada Life Assurance Company (Canada Life). Canada Life will begin processing PSHCP claims July 1, 2023, following a transition period. Until then, continue sending your PSHCP claims to Sun Life Financial.
A new plan administrator has no impact on the cost of the PSHCP for plan members or to the benefits available to them and their families. What does this mean for you? Learn more by consulting the new contract awarded to administer the PSHCP Information Notice for details on the contract.
Deadline to submit your 2020 health benefit claims
The deadline to submit your Public Service Health Care Plan claims is within 12 months following the calendar year the expense was incurred. For example, if you incurred a health expense in 2020, you must submit your claim by December 31, 2021 to be eligible for reimbursement.
Read more on how to submit a benefit claim.
Deadline to submit your 2020 dental benefit claims
The deadline to submit your Public Service Dental Care Plan and Pensioners’ Dental Services Plan claims is 15 months after the expense was incurred. For example, if you incurred a dental expense on January 1, 2021, you must submit your claim by March 31, 2022 (15 months later) to be eligible for reimbursement.
Read more on how to submit a benefit claim.