Due to past Phoenix pay system issues, it was determined that public service pension plan members’ pension and insurance benefits statements may not be accurate. While these statements provided each public servant with personalized pension and insurance benefit entitlements and options, their data was taken from the Phoenix pay system. A decision was made to indefinitely postpone their distribution.

Please note there has been no impact to the actual entitlements and options.

If you plan to retire in the next six months or have questions about your specific plan or a service buyback, you can contact the Government of Canada Pension Centre. More information can be found at Pension and Insurance Benefits Statement.